How a Debt Collection Agency Will Respond To A Dispute

debt collection agency

If you’re disputing a credit report with a debt collection agency, chances are that you’ll experience some form of non-compliance from them during the credit repair dispute process.

You do you have consumer credit rights that can be asserted when disputing a credit report. That’s the good news. The bad news is that disputing credit with a debt collection agency isn’t an easy road. Persistence is critical. The only way you can hold them accountable is by building documented proof of their non-compliance.

Below are the types of responses you’ll receive from a debt collection agency when disputing credit report results:

1. No response. (in 30 days) This is a good thing. The same process as with the creditors applies, where it’s likely they don’t have any proof of your derogatory item or they just didn’t bother with responding. The next step is to send a follow up letter giving them 15 days to respond.

2. Insufficient Response. Most often it is in the form of a ‘collection letter’ such as they may have sent you in the past; it just states what you owe and tells you to call them. Do not call them. Rarely do collection agencies have proof since the paper doesn’t usually transfer when debts are sold. Also the laws are more strict for collection agencies. They must provide a debt validation letter so keep a log of any calls you get from them. CALL GO CLEAN CREDIT OR A CREDIT SPECIALIST BEFORE EVER PAYING A COLLECTION so we can advise you! Do not believe anything a collection agency tells you.

3. Deleted or Repaired. Very rarely collection agencies will send a letter stating they agree to delete; usually they send their deletion request to the bureaus and the bureaus notify you.

4. Returned to Sender. If your letter is returned back to you, KEEP A COPY of the envelope. Your initial letter was mailed to the address provided by the credit bureau. If it is returned to sender, the address is obviously inaccurate, which means it should be deleted.

5. Debt Validation. It almost never happens that they provide the actual proof you request. At that point it is unlikely the account will be deleted and the options are to settle or wait until the 7 year credit report expiry date. CALL GO CLEAN CREDIT BEFORE SETTLING so we can advise you!

If you’re looking for professional credit restoration assistance, please contact Go Clean Credit. We offer a variety of credit repair programs that can assist with the removal of information negatively impacting your credit score.

Disputing Credit Reporting: The Responses You’ll Get

disputing credit report

When you dispute directly with the data furnishers on your credit report (creditors/ collectors), chances are that you will run into non-compliance from them during the credit repair dispute process. Unfortunate, but true.

Fortunately, you do you have consumer credit rights (thank you Congress!) and you will assert those rights when disputing a credit report. The creditors are not above the law, and the only way you can hold them accountable is by building documented proof of their non-compliance.

It’s not an easy road, and persistence is critical.

Below are the types of replies you’ll receive from creditors when disputing credit report results:

1. No response. (in 30 days) This is a good thing as it implies they likely don’t have any proof of your derogatory item or they just didn’t bother with responding. The next step is to send a follow up letter giving them 15 days to respond.

2. Deleted or Repaired. Creditors will sometimes send a letter stating they agree to delete (but usually won’t). The next step is to send a copy of this letter to the credit bureaus for deletion of your item from your credit report or let the bureaus know that the creditors did not verify their reporting.

3. Insufficient Response. Letter saying they need more information or just restating the derogatory information. This is designed to infuriate you. Don’t let it. They may think you won’t stand up to the initial rejection. Reply by becoming more insistent.

4. Verification Proof. Original creditors will rarely have the proof they are required to provide if requested. If they do, then you are unlikely to get the derogatory deleted. However, most creditors don’t archive such information 12-18 months after the delinquency, especially for closed accounts. Even if they have it archived they don’t want to take the time or effort to retrieve it.

It’s a complex game that creditors play with consumers. The key is to be persistent and to know the rules of the game. If you’re looking for professional credit restoration assistance, please contact Go Clean Credit. We offer a variety of credit repair programs that can assist with the removal of information negatively impacting your credit score.

5 Replies To Expect From A Credit Bureau Dispute

credit bureau dispute

The credit bureaus often do not follow the law; in fact, it is likely you will see some level of non-compliance during your credit repair process of disputing with the credit bureaus.

Congress gave you many consumer credit rights, and you are asserting them through a credit bureau dispute; the bureaus are not above the law. Staying the course and building documented proof of non-compliance is important. Persistence is critical.

Below are the types of responses you can expect from credit bureaus like Experian, Equifax, TransUnion when making a credit bureau dispute:

1. A new credit report showing the results of the investigation. The disputed account will have been handled one of these ways.

a. Account was repaired. The listing was found to be inaccurate or unverifiable. The negative listing (such as late pays) now shows up as a positive listing (only negative info was deleted).

b. Account was deleted. Listing was found inaccurate or unverifiable and deleted completely from your report.

c. Account was not investigated (it’s missing from the report). This is sneaky of them; you need to call them on it.

d. Account was verified. The creditor may have responded to the bureau’s request for verification, or the bureau may have faked the investigation to make you go away. “Verification” from the credit bureau is not the same as verification from a creditor; only creditor verification proof is valid legally.

2. No response. By law the bureaus are required to send you the results of their investigation in 30 days. Send them another letter repeating the dispute, reminding them of their legal obligations, and requiring they respond in 15 days.

3. Frivolous response. This would infuriate anyone, and is designed to. They may think you won’t stand up to the initial rejection. Reply by becoming more insistent.

4. Suspicious response. This may imply you are working with a credit restoration company or are barraging them with disputes. Insist that they open an investigation. The law does not allow them to do this.

5. Identity documents unacceptable. They send this letter even when documents are perfectly legible. It is designed to discourage you.

As you can see, it’s not easy to make a credit bureau dispute and receive a straightforward response. Let Go Clean Credit handle these disputes for you. Bureau tactics and behavior is constantly changing and we deal with them every day. Please contact us if you have questions on the dispute process, or would like to learn more about our credit repair programs.

Fix Your Credit Score: The 4 Essential Steps

fix your credit score

You’re out there shopping for your new car or home when you learn that your credit score is negatively impacting your ability to get the right loan in place for the long term. Now, you’re in a situation when you need to fix your credit score – and you’ve come to the right place.

In this post, we’ll discuss the 4 essential steps of credit repair. These steps are especially true when enlisting the help of a credit repair services company, who are already working on your behalf.

Here’s 4 Do steps on how to fix your credit score:

1. Make sure you have at least ONE positive open revolving account (credit card) reporting. If you do not have at least one positive revolving account, please contact us. We know which cards and accounts will approve you and benefit your credit score. We would encourage you to NOT apply for any cards or credit lines on your own, as opening the wrong types of accounts can actually NEGATIVELY impact your score.

2. Pay ALL your “good” trade lines on time. Even one late on any of your good trade lines can significantly hurt your credit score.

3. Keep your credit utilization low. Keep the balance owed for each credit card below 30% of your credit limit (below 10% is even better).

4. Consider working with a credit repair services company. A good credit repair services company can help you fix your credit score in a timely manner. If you do choose to work with a credit repair specialist, make sure to forward responses you receive from the credit bureaus and creditors immediately upon your engagement. Notify your credit repair specialist of any new negative accounts immediately (a specialist cannot help you with accounts they are not aware of). And, make sure your specialist has the best number (home, cell and work) to reach you. When a credit repair specialist contacts you they usually need something. Without your timely response, the credit repair process is delayed.

Please contact Go Clean Credit if you have questions on how to fix credit score, or have committed one of these “Do NOT’s” of fixing your credit.

How To Fix Credit Score: The 4 Do NOTS

how to fix credit score

There’s a lot of advice floating around out there on how to fix a credit score. However, it’s just as important to know what NOT to do as it is to know what TO do when it comes to achieving your credit goals.

In this post, we’ll explore the 4 “DO NOTs” of credit repair. These do not’s are especially true when enlisting the help of a credit repair services company, who are already working on your behalf.

Here’s the 4 Do NOT’s of how to fix a credit score:

1. Do Not pay any open collections (not even a penny) without talking to a credit specialist first. Paying a collection will likely not improve a credit score; it may actually lower it. Any settlement should be done with a settlement letter which agrees to the deletion from a credit report.

2. Do Not contact any of the collection agencies that credit repair specialists are already working on.

3. Do Not apply for new credit or seek out major loans before checking with a credit repair specialist. Credit repair specialists know which accounts will boost a credit score, and you should trust their advice and guidance on which new types of credit will have the greatest impact on your score.

4. Do Not discuss a collection item with a collection agency who contacts you. Do not have any sort of conversation with them other than to politely take down their name, the name of the collection agency, phone number, your account number with them, the original creditor name and the month/year it first became late with that creditor. Then tell them, “Now is not a good time to talk and I will call you back another time.” Do not tell them to contact your credit repair company or your attorney. If this cannot be done, then simply hang up on them. There are scam collection agencies out there and valid ones – you want to get as much information as you can from them and you don’t want to give them your information.

Please contact Go Clean Credit if you have questions on how to fix credit score, or have committed one of these “Do NOT’s” of fixing your credit.